From booking to take-off

In a few simple steps

Booking

Start by sending a booking or inquiry. Same-day and last-minute bookings are welcome.

Confirmation

Within 1 hour we email you back to confirm and finalize your booking details.

Deposit

Pay our CZK 1000 / €40 per person PayPal deposit request with any credit card, and receive a digital receipt.

Pick-up

Your driver picks you up at your chosen address in Prague.

Payment

Pay the remaining amount in cash in return for a paper receipt. We accept CZK or EUR.

Enjoy

Sit back and relax. Now it’s time to enjoy your skiing trip.

Drop-off

Your driver takes you back to your chosen address. It can be a different location in Prague from the pick-up.

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Good to know

No response?

If you reach out to us during the office hours but don’t hear back from us within 1 hour, then our email response likely ended up in your spam folder — please take a look there. Outside the office hours, we come back to you the first thing in the morning.

Payments

To secure your spot you pay CZK 1000 / €40 per person PayPal deposit request and the rest in the ski resort in CZK or EUR.

Cancellation policy

You are free to cancel with no charge up to 24 hours before the date of the experience. After this date the deposit is not refundable.

Weather conditions

Some of our outdoor experiences are dependent on the current weather conditions. In the unfortunate case of bad weather, you receive a full refund of your deposit, or, if you prefer, we try to reschedule your experience.

Pick-up & drop-off

Our packages include free door-to-door service: a driver picks you up, takes you to the experience venue, and finally drops you off. The pick-up and drop-off locations may differ, and you choose them during the booking process or at a later stage. They both need to be within the city of Prague.

Extras

Extra services, such as out-of-Prague and airport pick-up/drop-off etc., can be arranged for a fee.

Questions

Please do not hesitate to get in touch with any questions you might have.



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